Privacy Policy

1. INTRODUCTION

1.1 PURPOSE OF POLICY. 

Ceramic, Inc. (“Ceramic”) is committed to respecting the privacy rights of its customers, visitors and other users of its website (the “Site”) and the services Ceramic offers via the Site (the “Services”).  We created this Website Privacy Policy (the “Policy”) to give you confidence as you visit and use the Site and the Services, and to demonstrate our commitment to fair information practices and the protection of privacy.  This Policy is only applicable to the Site and the Services, and not to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that may differ materially from this Policy.  

1.2 NOTICE CONCERNING CHILDREN

PLEASE NOTE: We do not direct any of our content specifically at children under 13 years of age.  We understand and are committed to respecting the sensitive nature of children’s privacy online.  If we learn or have reason to suspect that a Site user is under age 13, we will promptly delete any personal information in that user’s account.

2. INFORMATION COLLECTION PRACTICES

2.1 WHAT BASIC INFORMATION DOES THE COMPANY COLLECT?

In operating the Site, Ceramic may include registration and other online forms that ask users to provide their names, email addresses and other contact information.  

2.2  WHAT OTHER INFORMATION DOES THE COMPANY COLLECT?

(a) AUTOMATIC COLLECTION.  Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet).  No personal information about you is revealed in this process.  The Site may also gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.

(b) COOKIES.  From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to our Site.  Our Site uses third party cookies via Google Analytics. All the data collected with Google Analytics helps us to know your preferences, geolocation information and behavioral information so we can improve our Services and user experience.

We do not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on our website other than cookies.  Cookies help us learn which areas of the Site are useful and which areas need improvement.  You can choose whether to accept cookies by changing the settings of your browser.  However, if you choose to disable this function, your experience at the Site may be diminished and some features may not work as they were intended.  We honor Do Not Track signals and do not track, plant cookies or use advertising when a Do Not Track browser mechanism is in place. 

3. USE AND SHARING OF INFORMATION

3.1 WHAT DOES CERAMIC DO WITH COLLECTED INFORMATION?

(a) PERSONAL INFORMATION.  We will not share your personal information with any third parties without your consent, except as necessary to provide you with the Services or to comply with the law.  We may use your personal information to verify your identity and check your qualifications.  We may also use your personal information to maintain and improve the Services and monitor the usage of our Services.  We may also use your contact information to inform you of any changes to the Site and the Services, or to send you additional information about Ceramic.  If you give your permission during the account registration process, we may share your contact information with our business partners or other companies so that they may send you promotional materials.  In accordance with the CAN-SPAM Act, we will not use false or misleading subjects or email addresses in our communications with you.  We will also identify the message as an advertisement in some reasonable way, include the physical address of our business site headquarters, monitor third-party email marketing services for compliance, if one is used, honor opt-out/unsubscribe requests quickly and allow users to unsubscribe by using the link at the bottom of each email.

(b) ANONYMOUS INFORMATION.  We use anonymous information to analyze our Site traffic, but we do not examine this information for individually identifying information.  In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our Site, or to display the content according to your preferences.  Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.

(c) USE OF COOKIES.  We may use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our Site, or for other purposes.  Promotions or advertisements displayed on our Site may contain cookies.  We do not have access to or control over information collected by outside advertisers on our Site. 

(d) DISCLOSURE OF PERSONAL INFORMATION.  We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served upon Ceramic or its affiliates, (2) protect and defend the rights or property of Ceramic or the users of the Site, or (3) act under exigent circumstances to protect the safety of the public or users of the Site.

(e) SALE OF INFORMATION.  In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through the Site.  If Ceramic or substantially all of its assets are acquired, customer information will be one of the assets transferred to the acquirer.

(f) ACCESS TO INFORMATION.  Except as set forth below, we do not maintain any procedures for you to review or request changes to the information that we collect about you, except that you may request that we remove all information about you from our database by contacting us in accordance with section 7.1 below.

4. SECURITY

The Site has security measures in place to prevent the loss, misuse and alteration of the information we obtain from you, but we make no assurances about our ability to prevent any such loss or misuse to you or to any third party arising out of any such loss, misuse or alteration.  In the event of a data breach, we will notify you via email within seven business days.

5. WEBSITE AREAS BEYOND COMPANY’S CONTROL

5.1 PUBLIC FORUMS

The Site may include interactive forums such as message boards and chat rooms.  Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

5.2 THIRD PARTY WEBSITES

The Site may contain links to other websites.  If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree to those policies.

6. SUPPLEMENTAL TERMS AND CONDITIONS FOR CERTAIN REGIONS

6.1 EUROPE

If you are located in the European Economic Area (the “EEA”), Switzerland or the United Kingdom (the “UK”), our legal basis for collecting and using the personal data described in this Policy will depend on the personal data concerned and the specific context in which we collect it.  However, we will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal data from you.

We may share information internally or with third parties, as further described in this Policy. When we share personal data of individuals in the EEA, Switzerland or the UK with third parties, we make use of a variety of legal mechanisms to safeguard the transfer including the European Commission-approved standard contractual clauses, as well as additional safeguards where appropriate.

Additionally, you have the following data protection rights:

• You can request access, correction, updates or deletion of your personal data.
• You can object to our processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data.
• If we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal data.

In order to exercise any other privacy rights not specifically enumerated here you may contact us at info@ceramic.ai.

6.2 CALIFORNIA

The Company complies with the California Consumer Privacy Act of 2018 (the “CCPA”).  Any terms used in this Policy that are defined in the CCPA have the same meaning given therein.  The policies set forth in this section 6.2 apply solely to residents of California or individuals whose information has been collected in California unless otherwise noted.

We do not sell your personal information, as defined under the CCPA.  If in the future we do sell your personal information, we will notify you and you may have the right to opt-out of such sale.

The CCPA provides individuals residing in California or whose Personal Information was collected in California with specific rights regarding their Personal information. The below describes your rights and how you may exercise them.

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable information access request, we must disclose to you: (i) the categories of personal information we collected about you; (ii) the categories of sources for the personal information we collected about you; (iii) our business or commercial purpose for collecting or, if applicable, selling that personal information; (iv) the categories of third parties with whom we share that personal information; (v) the specific data points or pieces of personal information we collected about you. If we disclosed for a business purpose or sold your personal information, we must also provide separate lists that: (x) identify the personal information categories that were sold to each category of recipient in connection with sales of your personal information; and (y) identify the personal information categories that were provided to each category of recipient in connection with business purposes disclosures of your personal information.

You have the right to request that we delete any of your personal information that we collected from you and/or retained. Unless subject to a certain limited exception, once we receive and confirm your verifiable data deletion request, we will delete (and direct our service providers to delete) your personal information from our records. We will notify you promptly if we determine that we must deny your deletion request.

You have the right to opt-out of any sales (as defined by the CCPA) of personal information by us. 

To exercise your access, data portability, and deletion or do not sell opt-out rights described above, you may submit a verifiable consumer request via email to info@ceramic.ai.

You may only make a verifiable consumer request for access or data portability up to two times within a 12-month period. You may make a verifiable do not sell opt-out request at any time. Any such request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative thereof; and (ii) describe your request with sufficient detail such that we may understand, evaluate, and respond to it.  We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you in writing of the extension period and the reason for it.  We will deliver any required or requested responses or other communications in writing to you by email. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. If applicable, the response we provide will also explain any reasons we cannot comply with a request. For data portability requests, we will provide your personal information in a format that is readily usable and transferable.  We do not charge a fee to process or respond to your verifiable consumer request unless such requests become excessive, repetitive, or manifestly unfounded or as otherwise permitted by the CCPA. If we determine that a request warrants charging a fee, we will notify you and provide you with a cost estimate before completing your request.

7. CONTACT INFORMATION AND POLICY UPDATES

7.1 CONTACTING US

If you have any questions about this Policy, our practices related to the Site, or if you would like to have us remove your information from our database please feel free to contact us via email at info@ceramic.ai.

7.2 UPDATES AND CHANGES

We reserve the right, at any time, to add to, change, update or modify this Policy, simply by posting such change, update, or modification of the Site without any notice to you.  Any such change, update or modification will be effective immediately upon posting on the Site.  It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.